How hire works
If you have decided to give motorhoming or caravanning a go, this is what you can expect from HireMe to help your hiring experience be all that you want from this kind of holiday.
We are based in Dereham, Norfolk.
This is where you would collect your caravan or motorhome from. We can deliver and collect the caravans within a 100 mile radius of our base in Norfolk for an extra charge. Motorhomes are self-drive only.
Initial Enquiries Options
Use our simple online enquiry form to check availability of vehicles and dates. Call us on 01362 696434 for a chat with our friendly and helpful advisors. Visit us at our premises in Dereham, Norfolk.
Once you have chosen your vehicle, dates, collection and return times, bookings can be made by phone or in person.
If the hire is within two months of booking full balance is payable at the time of booking. Otherwise a £200 non-refundable deposit secures your booking with payment due two months before hire.
A Valid Credit Card is essential for security. We will pre-authorise this card to cover any damage, late returns etc. We will also need proof of I.D and your drivers license details, this can be done anytime between booking and your first day of hire.
Collection times are available between 1pm and 4pm on Mondays or Fridays only.
You will be given a comprehensive handover on how to use the vehicle and printed instructions are also provided. Handover and paperwork takes approximately 45 minutes.
You will need to bring the following documents with you when you collect your hire vehicle:
Motorhomes: Driver's license(s), credit card, 2 separate forms of identification
Caravans: Driver's licence(s), proof of insurance cover, credit card, 2 separate forms of identification
While You Are Away
Once you are away in any of our hire fleet you have the security of knowing that we have a helpline available 7 days a week during office hours which can talk you through almost all technical emergencies. Plus RAC breakdown cover in the UK and Europe (motorhomes only).
On Your Return
You will be allocated a drop off time between 9am and 11am. This must be strictly adhered to as late returns impact other hirer’s collection times. There is a £50 per hour charge for late returns.
Upon your return we will inspect the vehicle with you for condition and cleanliness, and within approximately 15 minutes you’re on your way home – it’s as easy as that!
If you need any advice choosing the right touring caravan or motorhome for your holiday call one of our advisors on 01362 696434.